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Salesforce Implementation Services

Sales Cloud

The aim of Salesforce Sales Cloud is to automate the sales process that helps to track progress to lead management and tracking inputs to convert into potential users. It puts all of your customer and prospect information in one place, giving sales teams the ability to be more productive.

Key Features

Lead Management

Account and Contact Management

Opportunity Management

Pipeline and Forecast Management

Activity Management

Sales Cloud Einstein

Reports & Dashboards

Benefits

Get more leads and close more deals

Align your Sales, marketing, and service at each and every stage.

Gather meaningful data from the insights of your business

Make your business faster and smarter by selling from anywhere, anytime

Service Cloud

Salesforce Service Cloud is customer service software that helps to make customer support quick and efficient, and solve customer issues and requirements through different channels which helps in retaining customers and increasing their satisfaction.

Key Features

Case Management

Omni-Channel

Service Console

Knowledge Base

Field Service

Reports & Dashboards

Benefits

Increase the work efficiency of service agents.

Focus on cases that need immediate attention and gain customer trust

Streamline the complete service procedure.

Provide personalized support over customers’ preferred channel

Support self-service with the knowledge base

Experience Cloud

Salesforce Experience Cloud lets you create branded digital experiences to share information and collaborate with people who are key to your business processes, such as customers, partners, or employees. You can use Experience Cloud to create multiple sites and experiences within your Salesforce org to address different purposes.

Key Features

Build your community

Connect your customers

Mobile Optimized

Creative Templates

Benefits

Fulfill every need of the customer and manage account information

Generate revenue with effective self-service for the customers

Enable specific event portal branding to provide unique community URLs and floor plan for every event

Select the type of Community you want to build – Customer Service, Account Portal, Partner Central, Build Your Own

Reduces load on your customer support teams.

App Cloud

Salesforce App Cloud provides the tools needed to quickly create robust, secure, and scalable enterprise-grade applications intuitively to optimize business processes without writing a line of code.

The App Cloud is a collection of feature-rich cloud-based development tools that allow developers to focus on apps to simplify businesses rather than infrastructure. Furthermore, it offers a rich knowledge base in Trailhead that enables developers to understand its capabilities and familiarize themselves with the environment.

With Salesforce App Cloud, you can start building custom cloud apps without buying or managing software. In addition, the app store on" AppExchange" hosts numerous free and paid apps that are ready for integration with the Salesforce platform.

Key Benefits

Automated Processes

Low Code Architecture

Integrations With External Systems